Refund & Returns Policy

30-Day Return Window

You have 30 days from the date of delivery to return items for a full refund or exchange.

Return Conditions

• Items must be in original condition with tags attached
• Items must be unworn and unwashed
• Original packaging must be included
• Proof of purchase required

Non-Returnable Items

• Personalized or customized items
• Intimate apparel and swimwear
• Items marked as final sale

Processing Time

Refunds are processed within 5-10 business days after we receive your returned item.

Refund Method

Refunds will be issued to the original payment method used for the purchase.

Shipping Costs

Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Size & Color Exchanges

We offer free exchanges for different sizes or colors within 30 days of purchase.

Exchange Process

1. Contact our customer service team
2. Receive a prepaid return label
3. Send back the original item
4. We'll ship your new item once received

Note: Exchanges are subject to availability.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or we made an error.

Return Address

Please contact us for the correct return address before sending any items back.

Packaging

Please package items securely to prevent damage during transit. We recommend using the original packaging when possible.